Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

RefWorks: ProQuest RefWorks User Guide

Frequently Asked Questions about Transitioning to New RefWorks

Do you have a Legacy RefWorks account and are now ready to use New? Please review FAQ for general information.


For questions or concerns, email us at

For technical support, email:


Q: Do I have to use the new version?

A: Not immediately, but it will no longer be available as of spring/summer 2018 (exact date TBD).


Q: Do I need to create a new account to use the new RefWorks?  I've got an account in the older version.

A: Yes, you still need to create an account in New RefWorks..  You can do so at this link:   Do not use the same login credentials as you used with the old version of RefWorks.


Q: Where do I log in / Where do I create a new account?

A: for both


Q. Can I have accounts in both new and legacy at the same time?  

A. Yes.  Files in Legacy RefWorks are not deleted when they are imported to new RefWorks.  


Q. Can I work on papers in both versions at the same time?

A. Yes, but it may become confusing.


Q: Will all my citations transfer?

A: Yes.  Follow the steps from the tab to the left called "Already a RefWorks User?  Import Your Folders"


Q: Will the paper I started in the old RefWorks work in the new one?

A:  As the new RefWorks is still a "work in progress" at this point compatibility can not be guaranteed.  

  • If you are using RefWorks to collect citations and create a bibliography, you will be fine transferring your data to New.
  • If you are using Write-n-Cite (for in-text citations) in Legacy, there are still issues transferring to Write-n-Cite in New.  We recommend that a paper using Write-n-Cite started in legacy RefWorks be finished in legacy RefWorks.


Q: Can I still import citations from databases (PubMed, CINAHL, etc.) like I used to?

A: Yes.  Just follow the same steps as you did before.  You may get a screen that asks you to choose which version of RefWorks you are using.  Choose the new (blue) RefWorks.


Q: I accidentally deleted a citation that I want!

A:  Look for it in the Deleted tab - the very bottom filter on the left (blue).  Just click the box in front of the citation and move it back into the appropriate folder.

Maps and Directions