When you reserve equipment it is a temporary hold. We will email a contract to you; you have 12 hours to reply with the word “accept” this will act as your signature to the contract. If you do not reply, we will assume you don’t need it and will cancel the equipment.
EX: If today is a Monday at 9 a.m. and you are asking for the equipment for Tuesday at 4 p.m the contract will be sent out the same day and your 12hrs will begin.
EX: If today is a Friday at 9 a.m. and you need the equipment on Monday at 7 a.m., we will still send out the contract, but if Monday arrives and it is 8 a.m. the equipment will be cancelled.
This is because we have very limited resources and other patrons might need it. If you reply back accepting to the terms it guarantees that during the time frame that you need the equipment we will do everything in our power for you to have it. There is still a slight chance that the previous person that may have your equipment might not return it and they will be charge for it.
EX: A patron reserve a laptop on a Monday at 9 a.m. it is due on Wed at 9 a.m., no contract was signed on Friday this particular laptop will be cancelled. If “accept” comes back on a contract during this time frame it will be reserve. If you decide you only need it on Monday at 3 p.m. as long as you reply back it will still be reserve for you during that time frame.
The policy on laptops (plus all other equipment except for Microphones/Webcams/Phone Chargers/994A&B Kits/Keyboards/Calculators/& Headsets) is a 48 hour checkout with a 24 hour break in between checkouts and as long as it is available.
(Ex. Check out a laptop on a Monday at 9 a.m. it is due on Wed at 9 a.m., you cannot borrow a laptop on Thursday you will need to wait until Friday before checking out another one.) We also have contracts which if you bring it back late you will get a fine.
Fines amounts vary and will be included in the contract that you sign.
Microphones, Webcams, and Room 994 Kit Policy
Microphones, webcams, and 994A & 994B A/V Kits can only be reserved for the length of your class.
Ex. If your class is from 9 a.m. – 12 p.m. it would need to be back at noon or you will get a fine. Please take this into consideration and reserve maybe to 12:15 p.m. this way it gives you a little extra time so you don’t face a fine. Also take into consideration if your class starts at 5 p.m. and you want the equipment at 9 a.m. we will not give it to you because of other patrons might need it.
Phone Chargers and Marker Kits
Phone chargers and dry erase marker kits 5 hours, and must be returned before the end of the business day.
Students, Faculty & Staff can reserve equipment with a valid Rush student ID or employee badge. Contractors may not check out equipment.
Patrons can reserve equipment by phone 312-563-2527, email 3CLAS@rush.edu, or in person. We are located on the 9th floor in the AAC Building in room 915.
Please keep in mind if you have never checked out equipment (or if it has been a while) the process may take up to 10 minutes. We will need to add you to our records and prepare your contract and equipment.
Please note that we only book equipment for the current month.
Ex., If today is January 15th we can only accept reservations for the remainder of the month of January. We do not book anything in February until the last week of the month we are in. This also means you cannot book a piece of equipment for the entire month; please refer back to the Equipment Policy.